1. Introduction

Welcome to TheGlowifi.com (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from our website.

By using the site, you consent to the practices described in this policy.

2. Information We Collect

a) Personal Information

We collect the following personal information when you register, place an order, or contact us:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Details (processed securely by our payment partners)

• Order History

b) Automatically Collected Data

This includes:

• IP Address

• Browser type & version

• Device information

• Pages viewed

• Cookies & tracking data

c) Marketing & Communication

If you opt-in, we collect information to send:

• Promotional emails

• Order updates

• Offers & newsletters

3. How We Use Your Information

We use your data for the following purposes:

Order Processing & Delivery

• To confirm and deliver products

• To send shipment and tracking updates

Customer Support

• Respond to queries

• Provide post-purchase assistance

Security & Fraud Prevention

• Detect suspicious activity

• Prevent unauthorized transactions

Marketing & Personalization

• Send offers, promotions, updates

• Improve site experience and product recommendations

4. Cookies & Tracking Technologies

We use cookies for:

• Quick login & user recognition

• Shopping cart functionality

• Analytics & site improvement

• Advertising and retargeting (Google & Meta)

You may disable cookies via browser settings, but certain features may stop working.

5. Sharing of Information

We do not sell your data.
We share information only with trusted partners:

a) Shipping & Logistics Partners

To deliver your orders.

b) Payment Processors

Razorpay, PayU, Paytm, or equivalent.

c) Marketing Tools

Google Analytics, Meta Ads, SMS providers.

d) Legal Requirements

We may disclose information if required by law, courts, or government authorities.

6. Data Security

We use SSL encryption, secure servers, and firewall protection.
Although no method is 100% secure, we follow best practices to safeguard your data.

7. Data Retention

We retain your information as long as:

• Your account is active

• Laws/policies require

• Business operations need it

8. Your Rights

You may:

• Request access to your personal data

• Request corrections or updates

• Request deletion of your account

• Opt out of marketing emails

Contact: privacy@theglowifi.com

9. Policy Updates

We reserve the right to update this policy anytime. Changes will be posted on this page.

10. Contact Us

For questions regarding this Privacy Policy:
📧 privacy@theglowifi.com